Malaysia: Leveraging On Digitalisation Trends
Analysts and pundits didn’t foresee COVID-19 coming in 2020 and that the virus would accelerate the digitalisation trend – a seismic or tectonic shift in its own right – resulting from the fragmentation of physical processes and the emphases on a low-touch economy as part of compliance to the standard operating procedures (SOP) to break and contain the transmission of the virus. Not all digitalisation trends are precipitated (in the sense of having their momentum accelerated) by the