Large restaurant chains adopt new technologies to increase productivity

Large restaurant chains in Singapore are adopting a new technology to increase profitability and improve customer engagement.

One of the largest hospitality and leisure companies in the Asia Pacific, Minor Food has partnered with TabSquare to introduce TabSquare’s smart tab eMenu solutions in 30 of their restaurant outlets across five of their brands in Singapore.

In a statement, it said Sushi Tei, another Japanese restaurant chain of 23 years in Asia with over 60 outlets in eight countries has also adopted the tablet-based table ordering solution across all its restaurants in Singapore.

It said the food and beverages (F&B) industry is finding it increasingly challenging to maintain customer service levels and profitability due to the declining availability of quality manpower.

TabSquare said bigger restaurant chains, where the problem is more acute, are now increasingly looking at technological solutions that can help them provide consistent service levels, generate higher revenues and increase staff productivity.

“TabSquare is honoured that major restaurant chains such as Minor Food and Sushi Tei have selected TabSquare’s solution to be deployed in several of their F&B brands as they adopt smart technologies to improve competitiveness and profitability in today’s challenging and highly competitive environment,” says Co-Founder and Head of Sales at TabSquare, Chirag Tejuja.

With over 200 restaurants across Singapore and Australia already using their solutions, TabSquare sees the partnership with both Minor Food and Sushi Tei as key milestones to spur the adoption of the technology into the smaller chains and individual restaurants in Singapore and the rest of the world.