Smart Cities In The Post COVID-19 Era

A 5G K9 robot distributes hand sanitiser to visitors in a shopping mall in Bangkok on 4 June, 2020. (AFP Photo)

Cities are home to most of the world’s population and where problems and solutions meet. They are centres of economic growth and innovation. However, the high concentration of people and economic activities in cities make them most vulnerable to various disasters, epidemics and pandemics.  

In several countries, the COVID-19 pandemic emerged in cities and spread to rural areas via peri-urban and transport corridors. In South East and South Asia, around 70 percent of all reported infections are in urban areas. Further, cities consume much of the national electricity and account for more than 60 percent of global carbon emissions. 

National efforts to successfully limit global warming hinges on cities. As a result, the decisions made by mayors can have direct and immediate impact on the health of people and the planet – perhaps more than national or international policies.

Around the world, smart cities have already demonstrated how a pro-active, coordinated response to the pandemic yields immediate results in terms of containing the virus and laying the foundations for long-term resilience and sustainability. 

A ‘smart city’ is often defined as an innovative city that uses information and communication (ICT) technologies and other means to improve quality of life, efficiency of urban operation and services, and competitiveness, while ensuring that it meets the needs of present and future generations with respect to economic, social, and environmental aspects. 

The ASEAN Smart City Network (ASCN) is a platform of 26 cities collaborating with the private sector to apply the use of technology across public infrastructures. The pandemic has brought about opportunities for smart cities worldwide to adopt an agile approach.

While evidence of sustained impacts of national policies on economic resilience during the pandemic remain elusive, the role of smart cities in pandemic response has been three-fold.  

Economic Resilience

First, smart cities have been actively deploying a glut of digital technological solutions and innovative bottom-up approaches to drive greater economic resilience. 

For example, in Singapore, the government has recognised the importance of speeding up national level digitalisation. Smart facility management, the internet of things (IoT), and surveillance have become the symbols of a smart nation as they create advanced, safe, and liveable urban environments despite these times of pandemic. These smart city solutions have also doubled as preventive efforts to curb the viral contagion. 

The Republic of Korea provided one of the most successful demonstrations of the power of smart city technologies. The country’s smart city data hub system allowed health officials to conduct advanced contact tracing using data from cameras and other sensors. 

As a result, the Republic of Korea was one of the few countries that rapidly reduced infection rates without needing a full lockdown. 

Second, several cities in South East Asia and South Asia have acted as effective implementation channels of nationwide economic relief packages. As large-scale social assistance programs take time to design and deliver, cities equipped with better digital infrastructure were found to be relatively efficient in the targeted delivery of relief to intended beneficiaries. 

For example, several state governments in India have used a smart city network platform to deliver essential commodities and to conduct alert responses as many city centres are equipped with the digital identities of their citizens, aerial surveillance, and Global Positioning Systems.

Third, the steep digital technology adoption by cities represents a step forward in fortifying an urban low-carbon agenda which will have far-reaching impacts for them coming out of the COVID-19 pandemic. The megacity of Jakarta in Indonesia has deployed a wide array of smart applications in its transport curtailment efforts during lock-down.  

Having previously developed a system that tracks mobile phone pings to cell towers to monitor crowds during festival celebrations, the city was able to use this innovation to help monitor the movement of polluting vehicles.  

Parallel to this, artificial intelligence (AI) coupled with a surveillance and early warning system in Bandung city enhanced the resilience of the urban population as it faced heavy flooding, even as COVID-19 cases continues to bubble up.

Smart city architecture
Source: PwC

In fact, navigating the new normal – lockdowns, telework and travel restrictions – during the pandemic has prompted the acceleration of partnerships between city governments and the private sector to co-create innovative solutions powered by digital technologies for climate-smart, resilient growth.  

By rapidly adopting digital platforms, some megacities like Tokyo, Bangkok and Hanoi, continue to stay one step ahead of the virus. 

With or without a vaccine, cities will get through the COVID-19 pandemic in the coming months. But when they do, city leaders should not simply return to business as usual. They should harness the full potential of digital solutions. Despite widespread enthusiasm, most city leaders struggle to understand how best to invest in digital infrastructure to deliver long-term value to their citizens. 

Below is a three-point program based on the analysis of emerging experiences on smart city novelties.

Innovation Through Collaboration

Most smart city innovations have their origin in the private sector. For individual smart technologies to add up and benefit a smart city, innovations must be on a citywide scale. That requires contributions from not only commercial ICT firms, but also from social entrepreneurs and citizens. 

Inclusions 

City leaders should focus smart city efforts on the needs of all residents. Using data to target the most vulnerable citizens, opening data up to promote accountability, and tapping mobile connectivity to expand participatory governance and budgeting will offer systemic access to city services for all citizens.

Efficiency In Service Delivery

By digitalisation and collecting large amounts of data and then translating these data into strategic infrastructure investments, cities can support climate-resilient, low-carbon growth. Evidence-based decision-making and continuous monitoring of energy use and emission reduction targets, with the aid of dashboards means a genuine revolution in city management.

Conclusion

However, the transformation of smart cities into liveable, sustainable cities will not be easy in the post COVID-19 era, as governments are facing severe budget cuts. Any smart city’s ability to make digital and green investments, often relies on the reallocation of budgets and the ability to raise new revenue streams

The investment barriers faced by cities, such as creditworthiness, bankability and the lack of viable project lines, limit what they can do on their own. Greater collaboration between higher levels of government and financers can help overcome these obstacles. The key is flexibility and agility.

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Venkatachalam Anbumozhi is Director of Research Strategy and Innovation at the Economic Research Institute for ASEAN and East Asia (ERIA).

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