Chatbots

Chatbots Reshaping E-commerce In ASEAN?

E-commerce is big business in Southeast Asia. Digital consumers in ASEAN will be spending three times as much in 2025 according to a 2019 study from Facebook and Bain & Company. The report found that while consumers in Southeast Asia spent US$125 on average on online purchases in 2018, that sum is expected to more than triple to US$390 in 2025.Artificial Intelligence (AI) has been implemented in many major industries since the term was first coined in the 1950s.

8 August 2020
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Revolutionising AI Customer Experience

Artificial Intelligence (AI) has been implemented in many major industries since the term was first coined in the 1950s. Specific applications of AI include expert systems, natural language processing (NLP), speech recognition and machine vision.

7 July 2020
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Fighting mental illness with AI

A few years ago, toward the end of his life, my father battled severe depression. As a physician and professor, he did not lack access to mental-health care. But he had grown up in a society that stigmatised mental illness, and he was unwilling to seek professional help. As a son, it was devastating to watch my father suffer.

20 May 2019
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