Chatbots Reshaping E-commerce In ASEAN?
E-commerce is big business in Southeast Asia. Digital consumers in ASEAN will be spending three times as much in 2025 according to a 2019 study from Facebook and Bain & Company. The report found that while consumers in Southeast Asia spent US$125 on average on online purchases in 2018, that sum is expected to more than triple to US$390 in 2025.Artificial Intelligence (AI) has been implemented in many major industries since the term was first coined in the 1950s.