Ever since Grab bought over Uber’s Southeast Asia-based business last March, social media has been abuzz with complaints against the ride-hailing giant.
On 26 March 2018, GrabTaxi Holdings Pte. Ltd. (Grab), a technology company that offers ride-hailing, ride sharing, food delivery and logistics services through its mobile app in Southeast Asia; announced that it had acquired its competitor’s (Uber) Southeast Asia operations.
When pioneer of the ride-hailing business, Uber announced that it will exit the Southeast Asian market, consumers feared that this would effectively mean a Grab monopoly in the market.
Ever since Uber sold its Southeast Asia-based businesses to rival Grab, social media has been abuzz with complaints against Grab. Complaints against the ride-hailing company were mostly about how fare prices have gone up since the merger.
Last week, Uber finally announced to nobody’s surprise that their Southeast Asian operations would be sold off to their biggest rival, ride-hailing giants, Grab.
The spectacular battle for dominance in the region’s ride-hailing market was put to bed a few days ago when Grab took over Uber’s Southeast Asian operations.
The news of an impending acquisition by Grab of Uber's Southeast Asian business is now drawing the scrutiny of Southeast Asian regulators.
The competition between ride-hailing apps in the region could slowly become a one horse-race as the tech world has been rocked with rumours of Uber exiting the region.